Gate & Access Information
Please review the information below for resident gate access, guests and deliveries, and access to community amenities.
Guests & Deliveries
Use the EIQ app for guests and deliveries. Residents are encouraged to enter visitors before they arrive for a faster gate experience.
The EIQ app allows residents to:
- Add a guest for a single visit
- Create QR codes for permanent or recurring visitors
- Register expected deliveries and service providers
Registered visitors should present their QR code and photo ID at the gate. If a visitor has not been entered into the EIQ app, the visitor will be asked to show identification and the guard will contact the resident for permission to enter.
Guard House
Phone: 830-980-3327
Security Provider: Allied Security
Resident Vehicle Access
Residents use gate remotes for access through the front and back gates.
- Back Gates: Residents must use their gate remote to exit.
- Front Gate: The gate opens automatically when exiting.
- Guest Exit: All guests must exit through the front gate.
Amenity & Walking Gate Access
The tennis court, restrooms, and pedestrian/walking gates at the neighborhood entrances use a separate access system.
Key Fob: $5.00 each
Mobile App Access: $15.00 per phone
Information regarding purchasing and activating fobs or mobile app access will be updated as the Association completes its management transition to Diamond Association Management & Consulting.
Need Help?
For questions regarding visitor entry, please contact the Guard House at 830-980-3327. For resident access questions or issues, please contact management for assistance.